Royal Brass Celebrating 70 Years In Business!
Royal Brass Incorporated is a family-owned and operated local hydraulic hose supplier, serving San Jose, and the California area, since 1952.
Associates are fully trained on all inventory items and brands, such as Parker Hannifin, Dixon, and others, to ensure that customers that come into contact with the company will be assisted swiftly by experienced and highly knowledgeable staff.
The company proudly offers an impressive selection of:
- Fittings
- Valves
- Regulators
- Flanges
- Adapters
- Gauges
- Hoses
Core Values
Over the years, Royal Brass Incorporated has established itself as a leader in the market. Management and staff consistently commit themselves to the core values of the company, including:
- Loyalty
- Value-centricity
- Simplicity
- Trust
- Ingenuity
- Accountability
- Respect
- Honesty
The team at Royal Brass Incorporated places exceptionally high emphasis on ensuring that their customers always get superior customer service. This is achieved by considering their core values before, during, and after any decision-making process. These core values continuously and consistently drive the company and its associates toward daily success.
A Focus on Principles That Drive Business Success
Certain principles drive success, superior customer service, and a reputation for excellence. At Royal Brass Incorporated, associates understand the importance of anticipating, meeting, and exceeding customer expectations in terms of inventory selection, professionalism, and knowledge of current and relevant industry practices, principles, products, and information.
One of the key factors to business success is a company’s ability to meet the needs of its target audience. To achieve this, associates are trained to listen attentively when customers communicate their needs. This practice allows associates to deliver exactly what the customer needs when the customer needs it.
A Lifetime of Superior Customer Service
If longevity is an indicator of success, then Royal Brass Incorporated has passed the test. The company has been serving the state of California for over seventy years.
Inventory
Royal Brass Incorporated proudly offers a wide selection of hoses for any application made with reliable products to ensure their dependability.
The company proudly stocks various products, including hydraulic and pneumatic hose, fittings, tubing, and more. These hoses can be used in a wide range of applications. The service is fast, reliable, and accurate. In addition, associates can customize products to fit the individual needs of customers by crimping hoses and through custom pipe fabrication, while customers wait.
The company supplies individuals and commercial businesses. Sales associates can travel to the business of the client to identify the needs of the customer in terms of inventory and supply only what the customer needs, when the customer needs it by stocking the shelves of the customer. In addition, sales associates can label bins and deliver orders.
Speak to the associates at Royal Brass Incorporated today at (408) 297-6642 to find out how we can meet your company’s supply needs.
Categorised in: Hydraulic Hose